SERVICE 02 — IMPORT · FIELD COORDINATION

Import Services

Every customs-field step for cargo arriving in Türkiye — document collection, registration, warehouse and bonded warehouse coordination — is carried out by the agency we route the work to, and the process is coordinated by NashBroker.

The most expensive thing in an import is uncertainty: the truck is at the gate — who has the documents? General warehouse or bonded warehouse? Who is following up? NashBroker is an intermediary platform that connects your job with the right agency on the ground at Turkish customs; it coordinates the process through e-Tescil and makes it traceable on one screen. It works with a contracted agency network at more than 25 customs offices and port points across Türkiye; every customs-field step for your inbound cargo is carried out by the agency it routes the work to, while NashBroker coordinates.

Customs rules change from time to time; we track the changes that affect your operation and brief you in advance. Where a customs declaration is needed, we work in coordination with your own customs broker — or bring in our network of contracted licensed customs brokers if you don't have one. The declaration stays at the desk; the field work sits with the agency we route it to.

What import field operations cover

  • Document collection and double-checking: invoices, packing lists, transport documents, permits
  • Customs registration of the vehicle and cargo, completed on site
  • Warehouse and bonded warehouse coordination: acceptance, storage and delivery tracking
  • Consignor, consignee and driver each informed in their own language
  • Vehicle release prepared and the paperwork handed to the driver

How the process works

  1. Start your operation.

    WhatsApp, email or the e-Tescil portal — send the cargo and vehicle details; your tracking number is issued instantly.

  2. Details are confirmed.

    Which customs office, which gate, which warehouse — the critical details reach every party in their own language.

  3. Documents prepared, submitted for your approval.

    Everything goes through a double check; no step is taken without your approval.

  4. The agency completes the work in the field.

    Registration, warehouse and bonded warehouse steps and release preparation are carried out by the agency we route the work to, under its own responsibility; NashBroker coordinates the process.

  5. Reporting.

    You follow the operation in real time under your tracking number; when it closes, the document list is delivered to you.

FAQ

Which customs offices do you work at?

More than 25 customs offices and port points across Türkiye — Istanbul (Erenköy, Muratbey), Gebze, Çerkezköy, Tekirdağ, Bursa, Ankara, Izmir, Gaziantep, Konya, Kayseri, Samsun and more. Ask us for the current list; the network keeps growing.

Who handles the customs declaration?

The declaration is lodged by the importer's customs broker; if you don't have one, we connect you with our network of contracted licensed customs brokers. NashBroker does not prepare declarations; it coordinates the document flow, and the physical field operations are carried out by the agency it routes the work to.

How do I track my operation?

You receive a tracking number when the operation is opened and follow the status in real time on the e-Tescil portal. Register as a member and your past operations and all your documents sit on one screen.

NEXT STEP — CASE FILE OPEN

Don't let your truck wait at customs. Start today.

Start a Process Go to e-Tescil Portal

NO ACCOUNT REQUIRED — YOUR TRACKING NUMBER IS ISSUED INSTANTLY · 24/7 DIGITAL START & TRACKING